Privacy policy

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.

Contact us
If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.

Data storage
We would like to point out that for the purpose of a simpler shopping process and for later contract processing, the web shop operator stores the IP data of the subscriber as part of cookies, as well as the buyer’s name, address and, depending on the payment method, credit card number, Maestro card data or account number of the buyer . In addition, we also store the following data for the purpose of processing the contract: date of birth, telephone number. The data you provide are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations. After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.

The storage of the IP address and the time of registration is necessary to ensure the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted according to Art. 6 Paragraph 1 Letter f GDPR. A transfer to a third country or to an international organization is not intended. You are not obliged to provide this personal data, but you cannot place an order in our online shop without providing it. The personal data is deleted or protected by technical and organizational measures (e.g. pseudonymisation, encryption) as soon as the purpose of the processing no longer applies. This also takes place when a prescribed storage period expires, unless there is a need for further storage of the personal data for the conclusion or fulfillment of a contract. Unless we are legally obliged to store it for longer or to pass it on to third parties (in particular law enforcement authorities), the decision as to which personal data we collect, how long it is stored and to what extent you may have to disclose it depends on this which functions of the website you use in individual cases. The personal data you enter will be stored until your personal garden gnome account is terminated with us, but in any case for as long as necessary to fulfill the contract. The cookies lose their validity when you log out, otherwise after 30 days at the latest.

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. Deactivating cookies may restrict the functionality of our website.

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by cookies about your use of our website is usually transferred to a Google server in the USA and stored there. We anonymize your IP address on our website. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link : To exclusively prevent the analysis of the use of websites for Google signals, Google account owners can deactivate the item personalized advertising under settings for advertising.

Use of the website for information purposes
If you call up our website and use it purely for information purposes, i.e. without using additional functions such as the order form, contact form or social media plugins, we will automatically collect personal data. This involves the following information: IP address of your device as well as the date and time of access to the website, name of the requested file, transferred data volume and requesting provider. This information is transmitted by your browser, unless you have configured it in such a way that the transmission of the information is suppressed. This personal data is processed for the purpose of functionality and optimization of the website, as well as to ensure the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted according to Art. 6 Paragraph 1 Letter f GDPR. The personal data are stored for a maximum of four weeks. We do not combine this personal data with other data sources. Data will only be passed on to third parties if this is necessary for the operation of our website. For this purpose, the personal data is passed on to our host provider. A transfer to a third country or to an international organization is not intended.

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email: We will then immediately delete your data in connection with the sending of the newsletter. This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Your rights
You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to us at or the data protection authority.

You can reach us under the following contact details:

Gewerbepark B 5
8490 Bad Radkersburg
Tel .: +43 680 1555686

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